Returns, Refunds & Exchange Policy

At Reneesh Lifestyle, we strive to ensure you love every product you purchase. However, if you are not completely satisfied, we’re here to help.

· Returns or exchanges are accepted only for wrong or damaged products.
· Damaged products must be reported within 24 hours of delivery.
· The product must be unused and in its original packaging.
· The product must be accompanied by the original receipt or proof of purchase.
· Products showing signs of use or damage will not be eligible for return.

Non-Returnable Items

· Customized or personalized products.
· Items purchased during clearance or sale offers.
· Gift cards (if applicable).

How to Initiate a Return / Exchange

1. Please email us at reneeshlifestyle@gmail.com within 24 hours of delivery, with a clear video recording of the parcel opening process (start to end without interruption), showing the defect clearly.
2. Our customer service team will review your request and provide instructions on how to proceed with the return or exchange.

Exchange Policy

· Exchanges are allowed only for damaged products.
· Exchanges are allowed only for wrong items received.

Return Shipping

· Return shipping costs for wrong or damaged products will be covered by us.
· We may arrange a pickup from your location or provide a prepaid shipping label.

Refund / Exchange Process

· Once the returned product is received and inspected, we will initiate the exchange process.
· Refunds will be processed as store credits or coupon codes within 5 to 7 days.
· Replacement products will be shipped promptly.

Contact Us

For any queries related to returns or refunds:

Email: reneeshlifestyle@gmail.com
Phone/WhatsApp: +917218203103